Overview Reverse churning is the improper practice of a financial advisor placing a client’s funds into a fee-based account for no reason other than to collect the fee. These fee-based accounts require the client to pay a regular, fixed fee to the advisor, but the...
Overview Guaranteed Asset Protection, also referred to as Guaranteed Automobile Protection or GAP, is a debt cancellation service that Wells Fargo provides to customers who finance automobile loans through Wells Fargo. Under this service, Wells Fargo agrees to cancel...
Overview On July 30, 2019, Capital One, one of the largest U.S. banks, announced that a hacker had breached its server and gained access to more than 100 million Capital One customers’ accounts and credit card applications, including 140,000 U.S. Social Security...
Overview On August 13, 2018, the Associated Press announced the results of an investigation that uncovered Google’s practice of storing user location data obtained through Google-related applications from Android devices and iPhones even when users employed a privacy...
Overview The Liberty Mutual Insurance Company (“Liberty Mutual”) underwrites and sells auto insurance policies for motor vehicles in Colorado. Investigation by Franklin D. Azar & Associates, P.C. (“FDAzar”) into Liberty Mutual’s insurance payment practices...
REPORT: DISTRACTED DRIVING DEATHS ON THE RISE A new report issued by the National Highway Traffic Safety Administration shows that the number of fatal crashes in the U.S. caused by distracted driving increased during the first year of the global pandemic, despite less traffic on the road. According to the NHTSA, there were 38,824 fatalities […]
DEALING WITH PTSD AFTER A CAR CRASH Ask any emergency room doctor, and they’ll tell you that the injuries suffered in a car accident may not all be as broken bones or cuts. Some people may also experience emotional or psychological trauma from the crash. A study conducted by the National Institute of Mental Health […]
BAD FAITH CLAIMS: HOLDING INSURANCE COMPANIES ACCOUNTABLE We all rely on insurance companies to protect us when something goes wrong. But what can you do if your auto insurance company rejects your claim without an explanation, fails to adequately investigate the claim, or attempts to settle the claim for far less than it is worth? […]